Securus Mobile

3.60

Information

Category:

Communication

Price:

Free

Rank:

49

Rating:

3.60

Overview

Securus Mobile is a comprehensive communication app designed specifically for staying connected with incarcerated individuals. The app offers multiple ways to maintain contact, including video calls, messaging, and prepaid calling services. With features like Video Connect®, users can schedule and conduct video sessions from anywhere with Wi-Fi or cellular data service. The messaging services include eMessaging™ and Securus Text Connect, allowing users to send texts, photos, and digital greeting cards called eCards.

The app also provides robust account management tools. Users can create and manage their Securus Online accounts, update passwords, and set up security questions. Additionally, the AdvanceConnect feature lets users fund an account to receive calls at designated numbers, while Securus Debit allows deposits for the incarcerated individual's use. These features collectively ensure seamless communication and financial management between users and their incarcerated contacts.

Features

Securus Mobile stands out with its diverse range of communication features tailored for interaction with incarcerated individuals. One of the key highlights is Video Connect®, which enables users to enroll, schedule, and manage video sessions. This feature includes functionalities such as syncing session details with personal calendars, receiving notifications for upcoming sessions, and testing Wi-Fi/cellular connections for optimal video quality.

In addition to video capabilities, the app excels in messaging services. eMessaging™ allows users to send and receive messages, eCards, and photos, with options like Snap n’ Send™ for photo sharing. Securus Text Connect facilitates real-time two-way text messaging, complete with automatic re-purchase options for Connects packages. Furthermore, the app offers extensive account management features, including maintaining prepaid calling accounts, managing funds, and handling credit/debit card information securely.

Real-time messaging speed & reliability

Real-time messaging speed and reliability are crucial for maintaining seamless communication, especially in environments where timing is essential. Securus Mobile excels in this area by providing a robust platform that supports instant message delivery across its various services.

The app's eMessaging feature allows users to send and receive messages, eCards, and even VideoGrams with minimal delay. This ensures that communication remains fluid and engaging, mimicking the natural flow of conversation as closely as possible within a digital framework.

Securus Text Connect further enhances this experience by enabling real-time two-way short message communication between users and incarcerated individuals. The ability to purchase 'Connects' and receive immediate notifications of incoming texts adds another layer of responsiveness to the service.

By prioritizing speed and reliability, Securus Mobile ensures that users can depend on their messaging services for timely and consistent communication, which is vital for staying connected with loved ones in correctional facilities.

Media sharing support

Media sharing support is an integral part of modern communication platforms, allowing users to express themselves and share experiences beyond plain text. Securus Mobile offers comprehensive media sharing capabilities that enrich the communication process.

Through the eMessaging feature, users can attach photos to messages, send digital greeting cards known as eCards, and even utilize the Snap nu2019 Sendu2122 function to instantly capture and send selfies or gallery photos. This variety of options enables more personalized and meaningful interactions.

In addition to images, the app supports sending multiple attachments, such as combining up to five eCards and photos in a single message. This flexibility caters to diverse user preferences and encourages creative expression during exchanges.

By integrating these advanced media sharing features, Securus Mobile not only facilitates basic communication but also fosters deeper connections through shared multimedia content, enhancing the overall user experience.

Pros

User-friendly interface

Comprehensive communication tools

Secure account management

Real-time messaging services

Flexible payment options

Cons

Requires Android 11.0+

Limited to specific facilities

Additional costs for premium features

Dependent on facility regulations

Occasional connectivity issues

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