Securus Mobile

3.60

Information

Category:

Communication

Price:

Free

Rank:

49

Rating:

3.60

Overview

Securus Mobile is a communication application specifically designed to facilitate connections between incarcerated individuals and their loved ones The app offers a comprehensive suite of features that enable users to manage various aspects of communication and account settings With Securus Mobile users can create and manage their Securus Online accounts including changing passwords and setting up security questions for easy password recovery One of the standout features of the app is Video Connect which allows users to enroll in video sessions with incarcerated individuals from anywhere in the world where Wi-Fi or cellular data service is available Users can schedule view and sync upcoming video sessions with their calendars as well as receive notifications for these sessions Additionally the app provides tools for managing photos credit debit cards and testing internet connections for optimal video quality Another key aspect of Securus Mobile is its prepaid calling account management system known as AdvanceConnect This feature lets users fund an account to receive calls at chosen phone numbers Users can add funds view available balances change phone numbers view call details and transaction summaries block or unblock calls and enroll in AutoPay or TextPay options Furthermore the app includes Securus Debit which allows users to deposit funds for contacts to use for making calls purchasing entertainment content scheduling video sessions and buying stamps for messaging services Messaging services are also a significant part of the app's offerings eMessaging enables users to purchase stamps send and receive messages eCards and photos and even send short video messages called VideoGrams Feature availability may vary by facility Overall Securus Mobile serves as a vital tool for maintaining meaningful connections with incarcerated individuals providing a range of communication options and account management features

Features

Securus Mobile is a feature-rich application that offers a variety of tools to enhance communication with incarcerated individuals Here are five notable features 1 Account Management - Users can create and manage their Securus Online accounts including changing passwords setting up security questions and resetting passwords easily This ensures that users have secure and convenient access to their accounts 2 Video Connect - This feature allows users to schedule and conduct video sessions with incarcerated individuals from any location with internet access Users can sync session details with their calendars receive notifications and manage identification photos and payment methods ensuring a seamless video communication experience 3 AdvanceConnect - This prepaid calling account management system enables users to fund an account to receive calls at selected phone numbers Users can view balances add or change phone numbers review call details and transaction summaries and manage call blocking and automatic payments providing flexibility and control over call reception 4 Securus Debit - By depositing funds into this account users empower their contacts to make calls purchase entertainment content schedule video sessions and buy stamps for messaging services This feature supports various communication needs within correctional facilities 5 Messaging Services - eMessaging allows users to send and receive messages eCards and photos and even attach multiple items to a single message Users can also send short video messages called VideoGrams These features help maintain personal connections through digital communication means

Pros & Cons

Securus Mobile offers a comprehensive set of features that facilitate communication with incarcerated individuals The app's strengths lie in its diverse communication options including video calls messaging services and prepaid calling account management These features provide users with multiple ways to stay connected and offer convenience through calendar syncing notifications and account management tools Additionally the ability to manage photos and payment methods within the app enhances the user experience However there are some drawbacks to consider One potential downside is that certain features may not be available at all facilities limiting the app's functionality for some users Moreover the requirement for Android 11.0 or higher may exclude users with older devices from accessing the app's benefits Lastly while the app provides various paid services such as stamps and Connects packages the associated costs could accumulate over time making it potentially expensive for frequent users In summary Securus Mobile is a valuable resource for those seeking to maintain contact with incarcerated individuals Despite some limitations related to feature availability and device compatibility it offers a robust platform for communication and account management