GoTo

4.80

Information

Category:

Business

Price:

Free

Rank:

46

Rating:

4.80

Overview

GoTo is a comprehensive business communication solution designed to facilitate seamless interaction between customers and colleagues. This mobile application offers an integrated platform for phone calls, messaging, meetings, training sessions, and webinars, making it an ideal tool for flexible work environments.

The app stands out with its multi-channel inbox feature that consolidates SMS, webchat, and social media communications into one interface. Users can enjoy HD audio and video quality while benefiting from functionalities like Business Calendar Integration and Meeting Reminders. GoTo empowers businesses by offering features such as Caller ID Swap and Find Me Follow Me, ensuring users never miss important communications.

With the ability to merge local contacts with company directories and switch to PSTN when data coverage is poor, GoTo ensures reliable connectivity. Its customer engagement tools allow businesses to manage conversations efficiently, ensuring no message goes unanswered. This makes GoTo particularly valuable for modern enterprises seeking robust communication solutions.

Features

GoTo boasts a rich set of features tailored for efficient business communication. The app provides high-definition audio and video conferencing capabilities, ensuring crystal-clear interactions during meetings or training sessions. Its integration with business calendars helps users stay organized by sending timely meeting reminders.

One innovative aspect is the Caller ID Swap feature, which allows users to control which business number their customers see. Additionally, the Find Me Follow Me functionality enables complete management of incoming calls, routing them across multiple devices until answered. Instant Response automates replies to missed calls, enhancing customer service.

For optimal connectivity, GoTo lets users switch to their cellular network in areas with poor data coverage. It also merges device contacts with corporate directories, streamlining contact management. These features collectively enhance productivity and ensure uninterrupted business operations, setting GoTo apart from conventional communication apps.

Collaborative work features

Collaboration is at the heart of modern business operations, and GoTo excels in providing robust collaborative work features. The app offers a fully integrated suite for phone calls, messaging, meetings, training sessions, and webinars, all accessible anytime and anywhere.

The application consolidates various communication channels including voice, messaging, and video into one platform, ensuring seamless interaction among users. With HD audio and video quality, every virtual meeting or training session becomes an immersive experience that closely mirrors in-person interactions.

GoTo also supports business calendar integration and meeting reminders, streamlining task management by keeping everyone aligned with their schedules. This ensures that no important call or meeting is missed while maintaining high productivity levels across teams.

Task management

Effective task management is crucial for maintaining productivity, and GoTo provides several tools to help manage tasks efficiently. One standout feature is the Caller ID Swap, which allows users to control what business number their customers see, adding a layer of professionalism to communications.

Additionally, the Find Me Follow Me functionality gives users complete control over incoming calls, ensuring they never miss an important conversation. Paired with Instant Response, this feature automatically sends text messages to unanswered calls, providing immediate acknowledgment and follow-up options.

Moreover, GoTo's ability to merge local device contacts with company contacts creates a unified directory, simplifying access to necessary information. These comprehensive task management capabilities ensure smooth daily operations and foster efficient teamwork within organizations.

Pros

User-friendly interface

HD audio and video quality

Multi-channel inbox

Business calendar integration

Caller ID swap feature

Cons

Limited free version

Occasional connectivity issues

Requires stable internet

Premium features costly

Steep learning curve

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